How Restart  a Drip Campaign

CallAction intelligent drip campaigns let you build drip campaigns that can be used for initial speed to lead response, follow-up and lead nurturing. 

Running CallAction drip campaigns automatically pause when the contact responds via call or text. Depending on the response, you may want to continue running the existing campaign instead of attaching a new drip campaign.

Drip Campaign Status

There are three possible drip campaign statuses available. 

  1. Running: this is active running campaign
  2. Paused: this is a campaign that was paused after a contact responded.
  3. End: this stops the current campaign.

You can view the drip campaign status by clicking Actions in top right of the mobile or desktop versions.

Learn how to change your drip campaign status.

Resume a Paused Drip Campaign

Drips campaigns will automatically pause when lead responds. You may resume a paused campaign within 24hrs of the paused status.

  1. Locate contact in Conversations
  2. Click on Actions in top right
  3. Click on Drip Campaigns
  4. Click on “Paused” button to resume campaign

End a Paused Drip Campaign

You may permantely end a paused drip campaign at any time to be able to re-assign a new drip campaign based on conversation outcome.

  1. Locate the Contact in Conversations
  2. Click on Actions in top right
  3. Click on Drip Campaigns
  4. Click on “End” button to stop and remove the campaign

You can now attach a new drip campaign based your conversation outcome.

End a Running Drip Campaign

Learn how to stop a currently running drip campaign so you can attach a different campaign if needed.

  1. Locate the Contact in Conversations
  2. Click on Actions in top right
  3. Click on Drip Campaigns
  4. Click on “End” button to stop and remove the current campaign

You can now attach a drip campaign to a call, text for info or email from your interface or create a brand new drip campaign or import a drip campaign template.

Try CallAction Free for 14 Days

If you are not currently using CallAction for your lead follow-up or lead nurturing, you can signup for a free 14 day trial in less than 10 mins. 

 

 

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