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How to Use Verify to Check Leads Not in CallAction for TCPA Purposes.
How to Use Verify to Check Leads Not in CallAction for TCPA Purposes.

Existing CallAction users can setup a Verify account to do a one-time scrub of entire CRM phone for DNC & email addresses for deliverability

Updated over a week ago

Verify All Your CRM Data for TCPA Compliance

If you are currently a CallAction user with a partial amount of your CRM contact records already being scanned by our system, you can still use our DNC scrubbing tool and email checker to verify your entire CRM data.

If you are Follow Up Boss, you can have all of the data synced back into FUB via an API key integration.
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Following is a step-by-step guide to help you verify your data.

Get Your Contact Data Ready for Verification

If you are a Follow Up Boss user, you can export your data as a CSV file. Here are some detailed instructions.

Note: If you have a large database and your CSV file is larger than 150 mbs, we suggest deleting the Notes col. of the file to reduce it's size.

Your CSV file must include Headers to show the name of the fields.

CSV should include the fields:

  • Full Name (or First Name & Last Name)

  • Phone Number

  • Email Address

Optional fields for the free contact data audit report.

  • Address

  • City

  • State

  • Zip

The file extension should be .csv

Follow Up Boss users, you should create a new FUB Api key named Verify by CallAction to setup the integration.

Now you have your data ready, let's setup a Verify account.

How to Verify Phones Against the DNC & Emails for Deliverability

  1. Signup for a free Verify account
    (Note: use a different email than the email used to create your CallAction account).

  2. Upload your CSV file to be checked

  3. View your free estimated audit results and payment options

  4. Enter your payment

  5. If you selected Follow Up Boss as your CRM, enter your API key

  6. System will start the verification scan (if FUB is connected you'll see notifications) and display progress.

  7. Once scan is completed, you can download a CSV result

Depending on the number of contact records, the DNC phone scrub and email verification can take a few minutes to a few hours if you have 50K or more. Verify will notify you via email when completed.

If you have any additional questions, use the Live chat at the bottom right.

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