Skip to main content
All CollectionsGeneral
DNC Scrubber Tool
DNC Scrubber Tool

Do Not Call registry list scrubbing tool to verify phone numbers on the DNC list. Automatically scrub your CRM contacts against the DNC list

Updated over a month ago

Automated DNC Registry Checks

CallAction offers a DNC phone number scrubbing tool to check if a phone number is listed on the national Do Not Call registry.

How to Scan Phone Numbers against the Do Not Call Registry List

Our automated solution will automatically scan all contact phone numbers against the national DNC registry in real-time and then every 31 days for compliance. We also scan for deactivated / reassigned numbers as well as known TCPA litigators.

Real-time DNC Phone Number Scrubbing Sources

Any phone numbers captured into CallAction from the following sources will be scanned against the national DNC list.

  • Incoming Phone Calls

  • Incoming Text Messages

  • Contacts with phone numbers added via Follow Up Boss Embedded App

  • Zapier integrations that send contact records with with phone numbers

  • Email parser that receives leads with phone numbers

  • Manually uploaded CSV files with contact phone numbers

What Happens When a Phone Number is Found on the DNC Registry

When a phone number is found on the DNC list, CallAction will display the scan results in our desktop and mobile views.
โ€‹

Additionally, we will tag the contact with the following tag:

  • DNC_Registered_Phone

This tag is simultaneously pushed into any connected CRM solution such as Follow Up Boss. From there, you can build Follow Up Boss Smartlist of DNC listed phone numbers to take appropriate steps.
โ€‹

If you have any questions about DNC scrubbing or CallAction feel free to use our live chat at the bottom right of this page.

Did this answer your question?