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Learn how to use the Insightly CRM API integration with CallAction to sync call, text & automated drip campaigns history into your Insightly

Updated over 2 weeks ago

Insightly CRM Integration

If you are an Insightly CRM user and are looking to include call tracking and intelligent automation an API integration with CallAction is your solution.  

Extend Insightly with CallAction to help with your lead capture, data entry, immediate lead response and long-term lead nurturing with automation.  Some other benefits of the integration include:

Insightly Integration Steps

You can set up this integration in 5 mins or less with these two basic steps.

  1. Get your Insightly API key

  2. Save & activate the Insightly API key in your CallAction account.

This integration then gives you the ability to start syncing captured lead calls, text messages & emails from CallAction directly into your Insightly CRM.

Setup Your Insightly CRM Integration 

Now we will get started with the API integration between CallAction + Insightly

Get Insightly API Key

  1. Login to your Insightly CRM account

  2. Click top right on your Profile

  3. Click on User Settings

  4. Scroll to the bottom of the page to the Insightly API key field

  5. Copy the Insightly API key 

Next, we must insert the API key into CallAction and activate the integration.

Paste Insightly API Key into Your CallAction Platform

  1. Login to CallAction

  2. Click on your Profile in the top right

  3. Click on Integrations

  4. Click the Insightly button

  5. Paste your Insightly API key into the API field

  6. Click Save All Changes

Lastly, activate which CallAction numbers you want to send to integrate with Insightly.

Select CallAction Numbers to Integrate

  1. Click on Numbers in the top navigation

  2. Click on Manage on the phone number you want to connect to Insightly

  3. Click on Call Settings

  4. Scroll down to the button on the list

  5. Click ON the Insightly CRM

  6. Click on Save All Changes

  7. Repeat with any numbers you want to capture leads and sync into Insightly

Do You Have a Sales Team Insightly CRM?

You may use CallAction team account and our call broadcast lead router to distribute your inbound calls to your team and ensure every call is answered in real-time.

Now you can ensure that every lead call answered by your sales team is inserted into the agent's Insightly CRM automatically.

  1. Get each agent's individual Insightly API key

  2. Login to each agent CallAction account and repeat the steps above

If you use multiple CRMs at the same time, CallAction can also push data to multiple systems via our other integrations.

Not Currently Using CallAction with Your Insightly CRM? 

Learn first hand how this CallAction.co + Insightly integration can save you time, make you more money, and improve your lead conversion rates. We offer a free 14-day trial and demo of our services. 

Take 10 mins to signup for CallAction now to try this Insightly integration.

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