What Happens to Your Calls that are Routed via CallAction?

Here’s a step by step guide of 17 tasks performed by our intelligent automation to help you save you time, money & opportunities.

Inbound Phone Calls

Notify you of Inbound calls before your phone rings
Capture & track inbound call details: date, time, advertising source
Check if a call is from a mobile, VoIP, or landline & phone company provider
Real-time reverse data appended to Find Intel on Caller (name, phones, emails, addresses, demographics, etc)
Insert the captured call into your CRM via integrations

Missed Phone Calls

Start Recording the Inbound Call
Automatically sends personalized text to engage lead with our Engagement Automation
Start a custom drip campaign with text, images, video & direct to voicemail messages to engage and nurture callers

Caller Responds to Text Automation

Send you text notification to respond within 4 mins
If you don’t respond, CallAction sends a 2nd follow-up text to schedule an appointment
Send a 3rd text message; a vCard text with all of your data

Caller Doesn’t Respond to 1st Text

45 mins later, send a follow-up text to re-engage the caller

Answered Phone Calls

Start Recording Phone Calls

End of Phone Call

Transcribe the recorded call to text
Send a personalized “Call Follow Up” Text thanking them for the conversation w/an optional native video, image, or audio recording attachment
Send personalized vCard with all of your contact info
Automatically added to Holiday Text Campaigns

Phone Calls are Your Most Valuable Inquiries

Smart mobile phones with 24/7 internet access and click-to-call buttons caused a massive increase in calls. Consumers no longer leave voicemail messages but simply call the next company, so it's critical to have a system like CallAction to help you respond.