What Happens to Your Calls that are Routed via CallAction?
Here’s a step by step guide of 17 tasks performed by our intelligent automation to help you save you time, money & opportunities.
Inbound Phone Calls
Notify you of Inbound call before your phone rings
Capture & track inbound call details: date, time, advertising source
Check if call is from mobile, voip or landline & phone company provider
Real-time reverse data Append to Find Intel on Caller (name, phones, emails, addresses, demographics, etc)
Insert the captured call into your CRM via integrations
Missed Phone Calls
Start Recording the Inbound Call
Automatically sends personalized text to engage lead with our Engagement Automation
Start a custom drip campaign with text, images, video & direct to voicemail messages to engage and nurture callers
Caller Responds to Text Automation
Send you text notification to respond within 4 mins
If you don’t respond, CallAction sends a 2nd follow-up text to schedule an appointment
Send a 3rd text message; a vCard text with all of your data
Caller Doesn’t Respond to 1st Text
45 mins later, send a follow-up text to re-engage caller
Answered Phone Calls
Start Recording Phone Call
End of Phone Call
Transcribe the recorded call to text
Send a personalized “Call Follow Up” Text thanking them for conversation w/ optional native video, image or audio recording attachment
Send personalized vCard with all of your contact info
Automatically added to Holiday Text Campaigns
Phone Calls are Your Most Valuable Inquiries
Smart mobile phones with 24/7 internet access and click to call buttons caused a massive increase calls. Consumers no longer leave voicemail messages but simply call the next company, so it's critical to have a system like CallAction to help you respond.
Try CallAction Free for 14-Days
Interested to see how we can help your business? Take 9 mins. to signup for a free trial of CallAction today.