FAQs and Troubleshooting
Answers to the most commonly asked questions about CallAction.co. Learn how to troubleshoot issues and setup the most common integrations.
25 articles
- iPhone Settings to Receive Text Message NotificationsIf you are not receiving text notifications when your iphone is locked, the issue maybe in your iPhone settings.
- Tips on How to Receive Text Notifications from your iPhoneHere's a guide on how to receive text notifications from your CallAction phone number.
- What is the Telephone Consumer Protection Act (47 C.F.R. 64.1200(f)(9)) Prior Express Written Consent
- How to Format a CSV file to Upload into CallActionLearn how to correctly upload the contacts list without making any mistakes.
- How to Turn OFF Email Collection Setting of Phone NumberLearn how to revert an email collection number to a regular phone number
- How to Turn OFF Text for Info Tool on a CallAction Phone Number
- My Drip Campaign is Not Showing in Drop Down MenuDrip campaigns templates that are not appearing in the drip campaign drop down menu are likely not set to shared.
- Drip Campaign Did Not Trigger or StartReasons why a drip campaign did not start are typically the phone number is a landline or the drip campaign is not assigned in email setting
- How to View Contacts in Follow Up BossLearn how to quickly view a Follow Up Boss contact directly from CallAction with direct link navigation, saving you valuable time & effort.
- How to Ring Multiple Phones at OnceLearn how to setup one phone number to simultaneously call multiple phones at same time to increase your call answer rates with broadcasting
- How Do I Start a Revive Campaign?Learn how to start your CallAction revive campaign
- Can I Edit the Revive Campaign?How do I change the CallAction revive campaign? Can I personalize it?
- Transferring a Phone NumberCan I take the phone number with me if I stop using CallAction? Yes, you can transfer to any provider you wish to use.
- How Does Zapier WorkLearn how to connect Zapier to work with CallAction and over 1,000 other connected apps. Leverage the Zapier API integration workflow.
- Edit an Existing Drip CampaignHow to easily add or remove steps in your current CallAction drip campaigns
- How to Turn On the Text for Info ToolLearn how to turn on the text for info tool on a specific CallAction number
- What does CallAction do with phone calls?Learn how CallAction works with inbound phone calls that are answered or missed using intelligent automation for increased sales & efficency
- How Do I Respond to a Text Message?Learn How to Reply to a Text Message using the CallAction Web App
- How Do I Delete a Contact?Steps to Delete / Archive a Contact in Your CallAction Account
- Block CallersLearn how to block a number from calling or texting your CallAction phone number. Stop spam calls and vendors with call blocking.
- Porting a Phone NumberLearn how to port an existing phone number like Google Voice, Dialogue Tech, Call Fire or any other number to your CallAction.
- Can I Upload Contacts to CallAction?Uploading your existing contacts to CallAction platform for simple and efficient follow up and nurturing of leads.
- Callers Not Receiving Text Message?Check Your Call and Email Settings to Learn Why Leads are Not Receiving Text Messages
- How to Fix “Spam Likely” Caller ID from ShowingBy following these steps, you can take proactive measures to address the "Spam/Scam Likely" issue and work towards improving your phone reputation.
- What is a DNC Registered Phone Number?Consumers can register their phone number on the Do Not Call registry to report, stop or block unwanted calls or text messages to the FTC