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How to Turn OFF Email Collection Setting of Phone Number
How to Turn OFF Email Collection Setting of Phone Number

Learn how to revert an email collection number to a regular phone number

Updated over a week ago

Turn OFF Email Collection Setting

If you have a phone number that is currently set as an Email Collection tool and you want to change it back to a regular phone number, here's how.

  1. Login to CallAction

  2. Click on Tools

  3. Click on Email Collection

  4. Click on Manage of phone number

  5. Click on Advanced Settings

  6. Toggle OFF the Email Collection setting

  7. Click Save

Now, the phone number will change back to a regular phone number in CallAction. You can then switch the number to other tools, like the text for info or call broadcast. If you have any questions, please use the live chat below.

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