Turn OFF Email Collection Setting
If you have a phone number that is currently set as an Email Collection tool and you want to change it back to a regular phone number, here's how.
Login to CallAction
Click on Tools
Click on Email Collection
Click on Manage of phone number
Click on Advanced Settings
Toggle OFF the Email Collection setting
Now, the phone number will change back to a regular phone number in CallAction. You can then switch the number to other tools, like the text for info or call broadcast. If you have any questions, please use the live chat below.