CallAction sends you text notifications based on events in the system. You can turn on or off these notifications under your call settings for each phone number.

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By default, all settings are turned on to ensure you are not missing any sales opportunities. Learn more about each text notification setting.

There are three text notifications sent by CallAction.

The new lead notification is a text message you receive when you receive a new lead from a call, text, or parsed email.

Reply notifications are sent when a contact sends you a text message. You'll be able to see the contact's actual text reply and click the link in the notification to instantly respond to the contact.

These notifications help you ensure you don't forget to respond to contacts' last responses.

You can turn ON or OFF any of these notifications as needed to streamline your workflow. You can mouse over the (?) for additional information on each.

There is also a Whisper notification which is a recording you hear on the inbound calls. These settings will help you control your notifications.

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