Save time and respond with pre-defined SMS text message templates
Streamline your daily workflow with easy-access text message templates.
You can easily save hours a month in the amount of time spent composing text messages. Increase your productivity when you use canned responses with our automated drip campaigns.
You can access these templates on any device by selecting the text bubble icon.
You can create an unlimited amount of canned responses for the most common questions you receive in your business. Your replies can also include emojis to make them appear more natural and friendly.
Steps to create a canned text templates
Login to CallAction
Click on your Profile in the top right
Click on Response Templates
Click New Response Template
Create your saved text message response
(Note: you can add emojis 😀. Mac user: ctrl + command + spacebar )Click "Save"
Note: You can also edit any existing response template.
Pro Tips: if you are using drip campaigns, preset responses to start the conversation when they reply. Also, if you have a team, have a message for team members' details so you can easily notify clients which team members will call. Create a template with your mortgage lenders contact info and any other service providers you may refer clients to.
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