Chime CRM API Integration
Learn how to connect Chime real estate CRM / IDX solution with CallAction intelligent automation platform via Chime API.
Why Integrate Chime CRM with CallAction
The Chime / CallAction integration is an extremely powerful solution that streamlines your business. Some benefits of the API integration.
Save time by eliminating CRM double data entry.
Track all of your leads from every source into Chime CRM
Add powerful text, video & direct to voicemail drip campaigns
Capture inbound phone leads direction into Chime
Call transcriptions synced into your Chime CRM
How to Setup Chime API Integration with CallAction
Follow these simple steps to integrate CallAction with your Chime real estate CRM system.
First, you will need your Chime API Key
Login to Chime
Click on Settings (top nav gear icon)
Click on Integrations (left nav)
Scroll down to API Key
Click Copy
Next, you will need to add the Chime API key into CallAction.
Login to CallAction
Click on your Profile in the top left
Scroll down and click on Integrations
Click on the Chime button
Enter your Chime API key
Click Connect
Click Save all changes
Note: Leave "Collect All" to OFF as this is the default setting. The only time this should be ON is if you are trying to collect all leads from all CallAction users into a single API key in Chime. This assigns all leads to the API key account holder and not individual agents.
Now your Chime CRM is connected to CallAction via API.
Activate Chime CRM API Connection on a CallAction phone number
Next, we must activate the integration on your individual CallAction campaign phone numbers. This will sync the CallAction data captured on a specific phone number into your Chime CRM.
Login to CallAction
Click on Numbers in the top navigation
Click on Manage next to the CallAction number to sync
Click on the Call Settings button
Scroll down to the Chime button
Click ON
Click on Save all changes
Do You Have Multiple Chime CRM Users?
If you are using the CallAction lead router / call broadcast system to distribute leads to your team, you can have claimed leads automatically inserted into the users' Chime account.
Setup Chime User Accounts
Each user must login to an individual CallAction account
Follow Chime CRM API connections above
Enter their individual Chime user names & passwords
Click Save all changes
Done, now each individual CallAction / Chime user accounts are synced in real-time.
Chime Collect All Setting
This setting allows the admin to capture a copy of all data from every CallAction number automatically into a master Chime CRM account.
Try this Chime + CallAction Integration Now
Not a CallAction user currently?
Learn first hand how this CallAction.co / Chime real estate CRM integration can save you time, make you more money, and improve your real estate lead conversion rates. We offer a free 14-day trial and demo of CallAction to all Chime users.
Take 10 mins to signup for CallAction now to try this Chime CRM integration